I had a call from Cotswold Outdoor tonight. They weren’t interested in my day, or how Holly is doing or how Joyce is doing at work. No, they wanted the cold hard facts of my opinion of their catalogue, how I rated their product knowledge, how much I liked their website and where I bought stuff, and why it wasn’t with them.
The poor bastards.
My most common answer to a question was one of my own; “Is there a comment box under this question?”.
I made sure they knew that their website is mince though, it was good to get that off my chest. Rest assured it was very jovial and the girl dealt very well with my other constant of asking if there was a “…none of the above” option in good spirits. We went our separate ways both having learned something new.
I’ll expect mail with offers from “selected related partners” imminently.